Wednesday, August 15, 2007

Business Edge News Magazine, 10.08.2007: Company bloggers can help put out fires

Business Edge News Magazine, 10.08.2007: Company bloggers can help put out fires
by Ian Harvey: "The blog became Dell's prime tool to communicate what it was doing, how it would handle recalls and what it knew about the problems almost as soon as the executive team managing the issue itself knew."

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