by Andrew McAfee: "Because of these facts I usually dodge questions about specific vendors and their offerings, and instead answer how I’d look at any particular deployment of collaboration software to see if it met my definition of Enterprise 2.0. I find this pretty easy to do. I check to see if the environment meets three criteria: Is it freeform? How frictionless is contribution? And is it emergent? To put some flesh on each of these terms…"
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